Patient Reviews
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Contact us with any questions or to schedule a consultation!
Please read testimonials below from our patients about their experiences at San Antonio Endodontics. To make an appointment or for more information, please use our Contact Us form or call our office: San Antonio Endodontics Phone Number 210-341-8281.
Thank you for referring me to San Antonio Endodontics. My consultation appointment was last Monday. This is the day they set aside for consultations. I researched, on-line, this doctors’ group and was pleasantly surprised – not a single bad review!
All my life, I have heard that root canals are awful; so with no choice, I made the appointment and was greeted by Jimmy and Donna, Endondontics’ front desk clerk and greeter. So far, this was going acceptably well. I was soon ushered into the examining room and attended by staff who took several x-rays. They took several because they thought my blurred root was a fault of their machinery or that I moved during the picture taking. I told them your x-rays also showed a blurred root. This satisfied them.
I was assigned to Dr. Cloutier who confirmed my need for, in my words, the dreaded root canal. His resume is to my liking and he has an outgoing, wonderful personality. All of my qualms disappeared.
Next, I met two of his account administrators. Lovely women and they clearly explained my charges and set-up my appointment for two weeks out. They asked if I would accept an earlier appointment if one presented itself. I said, “No”. However, they telephoned me the next day and had an appointment opening the following day – I took it!
Two days ago, I had my root canal and it was such a positive experience that I must write this epistle to you. Thank you for referring me to San Antonio Endodontics. (Do you know, they do nine root canals each day? Amazing.)
Because Novocaine shots are the worst part of getting a filling, I took 200 mg of Ibuprofen before heading there. They would have given me this, but I called ahead to confirm taking this approach and was told to go ahead. Probably, they would have given me a 600 mg dose, but I know my body and 200 mg is what I wanted. My root canal began at 1:45. Upon entering the exam room, Allison clearly explained the procedure. Dr. Cloutier came into the room, and administered the Novocaine. Never in 80 years have I received Novocaine so easily. I barely felt the needle~ (read this with several exclamation symbols. Wonderful experience.) Then I was left in the room for five to ten minutes while the Novocaine took effect. I looked out their large windows and enjoyed the fifth floor scenery — beautiful, moisture laden clouds and trees changing colors.
When the Novocaine became effective, Allison and Dr. Coutier entered the room. I was given very nice dark glasses. A rubber-like mask with a dime-size hole was placed over my mouth through which Dr. Cloutier performs the root canal. He adjusted his microscope – a large contraption with a lens for each of his eyes (it appeared similar to looking through field glasses). The scope has a laser beam, a high intensity light focused through the dime sized hole in the patient’s mask, and a huge apparatus to hold the equipment in place with no wiggling. He began working.
While Dr. Cloutier worked, he infrequently took his eyes from the microscope. Mostly, he remained focused on my tooth through his microscope. He frequently changed tools – Allison anticipated his every need for each tool. Their’s was a coordinated effort and very impressive. It was like Allison read his mind. He put out his hand with a tool, she rapidly and smoothly took the tool and replaced it with the next needed tool without being told which tool was needed.
A little over an hour later, they were finished. I took some iPhone photos of my x-rays and thanked them for a wonderful experience. I am SUPER IMPRESSED!
Oh, yes. I almost forgot. Dr. Cloutier has country western music playing in the room. He hummed along with the music. He was entertaining and I enjoyed his concert.
I was given a prescription for 600 mg of Ibuprofen and an antibiotic. I have not needed the Ibuprofen – not at all. And, my occlusion is perfect although I must return to my general dentist for a crown. My mouth never felt any pain or soreness. This was a wonderful experience!
Sincerely yours,
James W. Carter III
P.S. Please feel free to share my letter with anyone who has any reservations about having a root canal.
San Antonio Endodontics
Our Latest Patient Testimonial
Best experience ever. Will totally recommend to friends and fam.
- Susan O
Our Latest Patient Testimonial
My 11 year old daughter had to have 3 root canals. Dr Ball and the entire staff was WONDERFUL!! They always made sure she was comfortable and aware of what was being done. She was never scared to go back for next visit. Would 100% refer him to all my friends & family.
- Tina G
Our Latest Patient Testimonial
EXCELLENT Physician NONE better !
- Gary A
Our Latest Patient Testimonial
Wonderful people! Exceptional service! They went above and beyond what I expected! The staff made me feel very relaxed and confident I would be taken care of. If I ever need another Endodontics procedure ,such as a root canal ,Dr. Cloutier will be my choice . Amazing dentist! Amazing person! Thanks again to all of you! Ken Philips
- Kenneth P
Our Latest Patient Testimonial
I went in tears to the office had extreme pain. They took me in Dr. James Ball is my hero. He went above & beyond so I would have my Procedure done in one day. I didnt have an appointment and they still took me in His staff was so compassionate even the guy front desk. Thank you everyone from the bottom of my heart.
- belinda l
Our Latest Patient Testimonial
I was in extreme pain and called to ask if I could move up my appointment. They told me to come in as soon as I could. They got me in to take away my pain and I couldn't be more grateful. Dr. Ball and every staff member I interacted with were so wonderful to me. No one likes to go, but if you have to go, these are the kind of people you want taking care of you.
- Summer L
Our Latest Patient Testimonial
Today i went in for a Root canal, and I must admit I was very nervous due to past experiences with other dentist/Endo. Not only was the office extremely clean, the receptionist along with everyone there was so nice and welcoming . Dr. James Ball was so kind and gentle, he made sure that he explained everything and that I was comfortable; along with his assistant. From the shots all the way to the actual procedure, not once did I feel any discomfort, to the point that I feel asleep and was snoring during the procedure WITHOUT ANY sedation; I was so amazed that I went right back to work and gave out his cards. For the first time ever, I left the Dentist with a big smile. I will recommend this office, and Dr. Ball to any and everybody. He is the absolute best I've ever encountered!!!
- Shelly J
Our Latest Patient Testimonial
To be honest, I was extremely nervous about getting a root canal. Dr. Ball and Cassy were fantastic and put me at ease. The procedure was over quickly and was completely painless.
- Johnny H
Our Latest Patient Testimonial
I have to start this review with the acknowledgement that I am terrified of the dentist. Almost 50 years old and walking into the dentist office scares me. Here is as simple as it gets...If you need a root canal...you need to go to Dr David Cloutier!!! The entire staff treated me with dignity and respect. Every part of the treatment was explained in-depth and most of all it hurt less than a cleaning. I would highly recommend this clinic for all patients needing endodontic care.
- John T
Our Latest Patient Testimonial
Dr. Ball and his assistants saved my tooth and my smile. I am so grateful for their expertise, calming my nerves and making sure the procedure was pain free. The results were phenomenal! The entire staff at this office was friendly, knowledgeable and accommodating. I would absolutely recommend this place to friends and family.
- Ariel F
Our Latest Patient Testimonial
Dr Cloutier and staff were so kind and compassionate. Dr Coutier went the extra steps to make sure my visit was pain free. I was totally expecting to have a sore jaw from the shots and having my mouth open for an hour, but nothing. I've had to have a great deal of dental work done over the years and this was by far my best experience. Thank you Dr Coutier and Emily.
- Connie H
Our Latest Patient Testimonial
Dr. Myers and staff, The office staff had patience with my situation. They were kind and courteous. Dr. Myers was great! He thoroughly explained the process to me. His assistant very nice. Overall it was a super experience! I would highly recommend this office and Dr. Myers.
- Joann K
Our Latest Patient Testimonial
Very great service and made me feel right at home. Truly knowledgeable in every aspect and staff is super nice.
- Rhebeccatoni M
Our Latest Patient Testimonial
great bedside manner put me at ease with my concerns
- mary s
Our Latest Patient Testimonial
My root canal was pain-free .. and the numbing shots didnt cause any discomfort. ... the procedure did not hurt !... and here I was dreading going to the dentist so i blew it off for as long as possible .. but all that worry for nothing... it was.so simple and easy and i was so comfortable .. i actually fell asleep and took myself a little nap...imagine that!! The staff very friendly... I highly recommend this dentist office. James Ball DDS did my root canal. He is awesome.
- Marguerite M
Our Latest Patient Testimonial
Staff is very friendly and professional. Doctor was awesome and eased my worries made me fell like I was going to be very well taken care of.
- JoAnn R
Our Latest Patient Testimonial
I have had a lot of root canals in the past, this experience was by far the easiest. I thought I might need Nitrous to help me through the procedure like I have had before, but Dr. Cloutier assured me he would get me numb enough that I would not need to waste $120.oo on the Nitrous. He was right. The procedure was pain free and he along with his staff was really good about walking me through each step of the process. Unless I move, I will not be going anywhere else for Endodontic care in the future.
- Jeff R
Our Latest Patient Testimonial
Absolutely the BEST root canal experience I've had in my entire Iife, Thanks dr Ball. I also wanted to give credit where credit is due. The staff is extremely friendly, courteous and professional. From the very first phone call from Priscilla and the quickness of her responses and followup throughout she was great . The day of the procedure she went out of her way to get me an ice pack for my jaw because it ached from having my mouth open during the procedure. (which was the only pain I experienced) The rest of the staff, I don't remember there names but they too were professional, friendly and courteous. As a Teacher I give the entire office staff including Dr. Ball an A++ I sincerely HIGHLY RECOMEND Dr Ball and the entire organization...Blessing to the
- Yolanda G g
Our Latest Patient Testimonial
Let me start out by saying...I hate going to the dentist! Seriously, who does?????It took me a lifetime to finally find a really good dentist. Recently, my regular dentist referred me for a complicated root canal. He said he would send me to the best specialists in SA to take care of me and my tooth! Well, I was blessed to be seen by Dr. Ball today. Allison and the young girl that also assisted and the entire front office staff are exceptional people. (Pat is so sweet and helpful and very patient). I had NO PAIN....Dr. Ball went over the X-rays, the procedure itself and what to expect before, during, and after. Overall, I was treated very kindly ad the procedure went very well. Thank you Dr. Ball and your assistants for a job well done and pain free. God bless each of you for making an unpleasant trip to the dentist, a pleasant experience!
- Vickie M
Our Latest Patient Testimonial
Dr. Ball & his assistant Nancy and the rest of the front desk staff made my experience as good as it possibly could . I appreciate that he explained everything before it was going to happen. I also received a follow-up call the next day and that to me was going above and beyond . I've already recommended his office to three people.
- Nancy F
Are You Looking for Exceptional Endodontic Care?
Contact us with any questions or to schedule a consultation!