Patient Reviews
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Contact us with any questions or to schedule a consultation!
Please read testimonials below from our patients about their experiences at San Antonio Endodontics. To make an appointment or for more information, please use our Contact Us form or call our office: San Antonio Endodontics Phone Number 210-341-8281.
Thank you for referring me to San Antonio Endodontics. My consultation appointment was last Monday. This is the day they set aside for consultations. I researched, on-line, this doctors’ group and was pleasantly surprised – not a single bad review!
All my life, I have heard that root canals are awful; so with no choice, I made the appointment and was greeted by Jimmy and Donna, Endondontics’ front desk clerk and greeter. So far, this was going acceptably well. I was soon ushered into the examining room and attended by staff who took several x-rays. They took several because they thought my blurred root was a fault of their machinery or that I moved during the picture taking. I told them your x-rays also showed a blurred root. This satisfied them.
I was assigned to Dr. Cloutier who confirmed my need for, in my words, the dreaded root canal. His resume is to my liking and he has an outgoing, wonderful personality. All of my qualms disappeared.
Next, I met two of his account administrators. Lovely women and they clearly explained my charges and set-up my appointment for two weeks out. They asked if I would accept an earlier appointment if one presented itself. I said, “No”. However, they telephoned me the next day and had an appointment opening the following day – I took it!
Two days ago, I had my root canal and it was such a positive experience that I must write this epistle to you. Thank you for referring me to San Antonio Endodontics. (Do you know, they do nine root canals each day? Amazing.)
Because Novocaine shots are the worst part of getting a filling, I took 200 mg of Ibuprofen before heading there. They would have given me this, but I called ahead to confirm taking this approach and was told to go ahead. Probably, they would have given me a 600 mg dose, but I know my body and 200 mg is what I wanted. My root canal began at 1:45. Upon entering the exam room, Allison clearly explained the procedure. Dr. Cloutier came into the room, and administered the Novocaine. Never in 80 years have I received Novocaine so easily. I barely felt the needle~ (read this with several exclamation symbols. Wonderful experience.) Then I was left in the room for five to ten minutes while the Novocaine took effect. I looked out their large windows and enjoyed the fifth floor scenery — beautiful, moisture laden clouds and trees changing colors.
When the Novocaine became effective, Allison and Dr. Coutier entered the room. I was given very nice dark glasses. A rubber-like mask with a dime-size hole was placed over my mouth through which Dr. Cloutier performs the root canal. He adjusted his microscope – a large contraption with a lens for each of his eyes (it appeared similar to looking through field glasses). The scope has a laser beam, a high intensity light focused through the dime sized hole in the patient’s mask, and a huge apparatus to hold the equipment in place with no wiggling. He began working.
While Dr. Cloutier worked, he infrequently took his eyes from the microscope. Mostly, he remained focused on my tooth through his microscope. He frequently changed tools – Allison anticipated his every need for each tool. Their’s was a coordinated effort and very impressive. It was like Allison read his mind. He put out his hand with a tool, she rapidly and smoothly took the tool and replaced it with the next needed tool without being told which tool was needed.
A little over an hour later, they were finished. I took some iPhone photos of my x-rays and thanked them for a wonderful experience. I am SUPER IMPRESSED!
Oh, yes. I almost forgot. Dr. Cloutier has country western music playing in the room. He hummed along with the music. He was entertaining and I enjoyed his concert.
I was given a prescription for 600 mg of Ibuprofen and an antibiotic. I have not needed the Ibuprofen – not at all. And, my occlusion is perfect although I must return to my general dentist for a crown. My mouth never felt any pain or soreness. This was a wonderful experience!
Sincerely yours,
James W. Carter III
P.S. Please feel free to share my letter with anyone who has any reservations about having a root canal.
San Antonio Endodontics
Our Latest Patient Testimonial
Dr Ball and his staff provided me with superior care in a professional environment. He was able to complete the whole procedure in 1 visit. I highly recommend Dr Ball for any endodontic procedure, and will be referring all my family and friends to Dr Ball.
- Issa S
Our Latest Patient Testimonial
Dr. Sun, Valerie and Eunice were courteous, professional and demonstrated excellent customer service. My root canal experience excellent
- Cesar C
Our Latest Patient Testimonial
Dr. Cloudier and his staff were very gentle and caring to this very anxious 81 year old! I had a root canal, they numbed the area and I didn’t feel any discomfort whatsoever!! If need be I would use them again and I highly recommend this practice!! God bless you all for your kindness Carmen Classy
- Carmen C
Our Latest Patient Testimonial
08/06/2019 My family dentist referred me to San Antonio Endodontics for a root canal treatment. The whole front office and as well as the nurses (dental tech) are very friendly and professional. Dr Cloutier was the individual that taking care of my treatment together with the 2 dental tech ( Venessa & Valerie). Their bedside manner were excellent as well as their demeanor. They explained thoroughly what the procedures that need to be done, that really put me at ease. Country music playing on the background and Dr Cloutier starts to work on the treatment, he and the dental tech works very well ( it is a very good team work). The whole procedures took a total of approximately 90 minutes, and we were done. The therapy is done and I am a happy camper. And lastly, I would like to thanks Dr Cloutier and the dental tech Venessa and Valerie for their attentive professional service. Mucho, mucho, Gracias! hasta luego!
- Benny L
Our Latest Patient Testimonial
Dr.Ball and his staff were awesome from Chelsea taking care of ins. issues to great work with the X-rays from Vanessa and Valerie and the exam of Dr.Ball on the tooth . Thx Ray F
- Ray F
Our Latest Patient Testimonial
Very professional, clean and friendly environment. The minute we arrived staff took care of us from A to Z. I definitely recommend Dr Ball. He was very much engaging , informative about what was happening in the tooth as he was doing a root canal.
- Hurrem N
Our Latest Patient Testimonial
I had a lot of questions and was anxious. Everything was patiently explained in detail. Dr. Ball and Esmeralda were great! Very pleased with my procedure and would highly recommend.
- Sally C
Our Latest Patient Testimonial
Awesome site
- Kathryn Schmitgen G
Our Latest Patient Testimonial
Very refreshing to experience such an efficient running office as this. Staff was fully prepared for my arrival, enrollment/registration, prep work for exam, and checking-out/billing/submitting prescription. This place is well-run. It was clear they recognized the importance of my time as none was wasted.
- Mark N
Our Latest Patient Testimonial
Excellent care
- Les J
Our Latest Patient Testimonial
Best experience ever. Will totally recommend to friends and fam.
- Susan O
Our Latest Patient Testimonial
My 11 year old daughter had to have 3 root canals. Dr Ball and the entire staff was WONDERFUL!! They always made sure she was comfortable and aware of what was being done. She was never scared to go back for next visit. Would 100% refer him to all my friends & family.
- Tina G
Our Latest Patient Testimonial
EXCELLENT Physician NONE better !
- Gary A
Our Latest Patient Testimonial
Wonderful people! Exceptional service! They went above and beyond what I expected! The staff made me feel very relaxed and confident I would be taken care of. If I ever need another Endodontics procedure ,such as a root canal ,Dr. Cloutier will be my choice . Amazing dentist! Amazing person! Thanks again to all of you! Ken Philips
- Kenneth P
Our Latest Patient Testimonial
I went in tears to the office had extreme pain. They took me in Dr. James Ball is my hero. He went above & beyond so I would have my Procedure done in one day. I didnt have an appointment and they still took me in His staff was so compassionate even the guy front desk. Thank you everyone from the bottom of my heart.
- belinda l
Our Latest Patient Testimonial
I was in extreme pain and called to ask if I could move up my appointment. They told me to come in as soon as I could. They got me in to take away my pain and I couldn't be more grateful. Dr. Ball and every staff member I interacted with were so wonderful to me. No one likes to go, but if you have to go, these are the kind of people you want taking care of you.
- Summer L
Our Latest Patient Testimonial
Today i went in for a Root canal, and I must admit I was very nervous due to past experiences with other dentist/Endo. Not only was the office extremely clean, the receptionist along with everyone there was so nice and welcoming . Dr. James Ball was so kind and gentle, he made sure that he explained everything and that I was comfortable; along with his assistant. From the shots all the way to the actual procedure, not once did I feel any discomfort, to the point that I feel asleep and was snoring during the procedure WITHOUT ANY sedation; I was so amazed that I went right back to work and gave out his cards. For the first time ever, I left the Dentist with a big smile. I will recommend this office, and Dr. Ball to any and everybody. He is the absolute best I've ever encountered!!!
- Shelly J
Our Latest Patient Testimonial
To be honest, I was extremely nervous about getting a root canal. Dr. Ball and Cassy were fantastic and put me at ease. The procedure was over quickly and was completely painless.
- Johnny H
Our Latest Patient Testimonial
I have to start this review with the acknowledgement that I am terrified of the dentist. Almost 50 years old and walking into the dentist office scares me. Here is as simple as it gets...If you need a root canal...you need to go to Dr David Cloutier!!! The entire staff treated me with dignity and respect. Every part of the treatment was explained in-depth and most of all it hurt less than a cleaning. I would highly recommend this clinic for all patients needing endodontic care.
- John T
Our Latest Patient Testimonial
Dr. Ball and his assistants saved my tooth and my smile. I am so grateful for their expertise, calming my nerves and making sure the procedure was pain free. The results were phenomenal! The entire staff at this office was friendly, knowledgeable and accommodating. I would absolutely recommend this place to friends and family.
- Ariel F
Are You Looking for Exceptional Endodontic Care?
Contact us with any questions or to schedule a consultation!