Patient Reviews
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Please read testimonials below from our patients about their experiences at San Antonio Endodontics. To make an appointment or for more information, please use our Contact Us form or call our office: San Antonio Endodontics Phone Number 210-341-8281.
Thank you for referring me to San Antonio Endodontics. My consultation appointment was last Monday. This is the day they set aside for consultations. I researched, on-line, this doctors’ group and was pleasantly surprised – not a single bad review!
All my life, I have heard that root canals are awful; so with no choice, I made the appointment and was greeted by Jimmy and Donna, Endondontics’ front desk clerk and greeter. So far, this was going acceptably well. I was soon ushered into the examining room and attended by staff who took several x-rays. They took several because they thought my blurred root was a fault of their machinery or that I moved during the picture taking. I told them your x-rays also showed a blurred root. This satisfied them.
I was assigned to Dr. Cloutier who confirmed my need for, in my words, the dreaded root canal. His resume is to my liking and he has an outgoing, wonderful personality. All of my qualms disappeared.
Next, I met two of his account administrators. Lovely women and they clearly explained my charges and set-up my appointment for two weeks out. They asked if I would accept an earlier appointment if one presented itself. I said, “No”. However, they telephoned me the next day and had an appointment opening the following day – I took it!
Two days ago, I had my root canal and it was such a positive experience that I must write this epistle to you. Thank you for referring me to San Antonio Endodontics. (Do you know, they do nine root canals each day? Amazing.)
Because Novocaine shots are the worst part of getting a filling, I took 200 mg of Ibuprofen before heading there. They would have given me this, but I called ahead to confirm taking this approach and was told to go ahead. Probably, they would have given me a 600 mg dose, but I know my body and 200 mg is what I wanted. My root canal began at 1:45. Upon entering the exam room, Allison clearly explained the procedure. Dr. Cloutier came into the room, and administered the Novocaine. Never in 80 years have I received Novocaine so easily. I barely felt the needle~ (read this with several exclamation symbols. Wonderful experience.) Then I was left in the room for five to ten minutes while the Novocaine took effect. I looked out their large windows and enjoyed the fifth floor scenery — beautiful, moisture laden clouds and trees changing colors.
When the Novocaine became effective, Allison and Dr. Coutier entered the room. I was given very nice dark glasses. A rubber-like mask with a dime-size hole was placed over my mouth through which Dr. Cloutier performs the root canal. He adjusted his microscope – a large contraption with a lens for each of his eyes (it appeared similar to looking through field glasses). The scope has a laser beam, a high intensity light focused through the dime sized hole in the patient’s mask, and a huge apparatus to hold the equipment in place with no wiggling. He began working.
While Dr. Cloutier worked, he infrequently took his eyes from the microscope. Mostly, he remained focused on my tooth through his microscope. He frequently changed tools – Allison anticipated his every need for each tool. Their’s was a coordinated effort and very impressive. It was like Allison read his mind. He put out his hand with a tool, she rapidly and smoothly took the tool and replaced it with the next needed tool without being told which tool was needed.
A little over an hour later, they were finished. I took some iPhone photos of my x-rays and thanked them for a wonderful experience. I am SUPER IMPRESSED!
Oh, yes. I almost forgot. Dr. Cloutier has country western music playing in the room. He hummed along with the music. He was entertaining and I enjoyed his concert.
I was given a prescription for 600 mg of Ibuprofen and an antibiotic. I have not needed the Ibuprofen – not at all. And, my occlusion is perfect although I must return to my general dentist for a crown. My mouth never felt any pain or soreness. This was a wonderful experience!
Sincerely yours,
James W. Carter III
P.S. Please feel free to share my letter with anyone who has any reservations about having a root canal.
San Antonio Endodontics
Our Latest Patient Testimonial
I had developed an abscess and was in need of a root canal. My dentist referred me to Dr. Cloutier and I was so lucky he did. He is very patient and very careful when administering shots as it didn't hurt at all. During the procedure he took his time and made sure I was comfortable. He simply has magic hands! The office staff is very friendly and professional. I highly recommend Dr. Cloutier.
- Melissa R
Our Latest Patient Testimonial
I was very pleased with my root canal procedure
- Keneth W
Our Latest Patient Testimonial
The staff was very professional, and the service was outstanding. I would highly recommend for your dental care.
- Edward A
Our Latest Patient Testimonial
Dr. David Cloutier has a friendly demeanor which puts you at ease instantly. He has hands of gold for his work is impeccable! Ms. Gabriela Sierra, the operations manager was equally charismatic and impeccable as well as the rest of the staff!
- Sonia D
Our Latest Patient Testimonial
Hi everyone. I have to admit, I am not one to leave reviews for any and every experience, but this one is worth the effort of finding this page and taking the time to thank Dr. David L. Cloutier, DMD. I had two crowns done by another doctor up in Dallas that resulted in both of these teeth's nerves beginning to die. I lost the ability to chew on the left side of my mouth for almost six months, and my brain began training my mouth to only eat on one side. Sadly, I began to get used to this life. One of the teeth was more painful than the other one, and I was referred by a friend to see Dr. Cloutier for a potential root canal. Having to travel to San Antonio from Dallas, they were extremely accommodating with my schedule. The office was very clean and professional and everyone from the front desk to the assistants (shoutout to Allison) was very kind and explained everything I needed to know about the procedure, asking me if I had any additional questions before moving forward. Everyone made sure I fully understood what was about to be done. Dr. Cloutier was also very professional and relatable. During the procedure, I chose to use nitrous oxide gas and felt no pain at all. The procedure seemed to go by very quickly. After the root canal, I immediately felt relief in that tooth. Then I noticed that the tooth right next to it was feeling like it needed one as well. I didn't notice the pain in the second tooth before the first tooth had undergone a root canal because the first tooth was so painful before the root canal. I called the office a few days later to see if they could see me and examine my second tooth, they had me in that morning. I got the second root canal done a few days later. This was a lifesaver for me because I do not live in San Antonio, so if I was not able to get an appointment as quickly as I did, I would have had to leave for Dallas with pain from my second tooth and then have to schedule another time to travel back. Today I am forever grateful to everyone at San Antonio Endodontics, and especially Dr. David L. Cloutier because, for the first time in six months, I can chew normally again. I no longer have anxiety or fear of pain when I eat. These two root canals worked like magic! I can even eat carrots, apples, chips, cold, hot--anything. Thank you for bringing the joy back to eating! San Antonio Endodontics is an office that I trust with my mouth and is definitely worth traveling five hours to see.
- Steven G
Our Latest Patient Testimonial
Dr. C and Becky were amazing! They made sure I was comfortable the entire time. They numbed me up really good and explained anything I was unsure or questioned about! For someone with anxiety! I was ready to get it done and he made me feel so comfortable.
- Sophie B
Our Latest Patient Testimonial
I would like to thank Gabriella, Mindy and Dr Ruparel for being the most amazing people to work with in this industry! I am an AF Veteran and was mistreated at another dentist office and SA Endodontics truly came through for me at the last minute when I was miserable in pain due to a necrotic root in my tooth right before my birthday. Gabriella is the most wonderful person who went above and beyond to get me scheduled without any hassle and made it extremely easy to get seen and followed up with me after my root canal to ensure I was healing well. I love her! Mindy is so skilled, down to earth, warm, caring, and very knowledgeable in her craft! She made me feel at ease and took away my pain and fears and explained everything step by step. Dr Ruparel is hands down the BEST person to go to if you need a root canal! I swear it doesn’t get any better than her!! She knew exactly how to figure out where my pain was coming from when I was previously misdiagnosed from another provider and saved me from getting a root canal on the wrong tooth! She is extremely intelligent, caring, beautiful both inside and out, and a thorough expert in her field! I couldn’t find a better person in Texas to take care of my root canal than these folks! If you need dental help, look no further, save yourself the time and pain and go straight to this office. THANK YOU TO GABRIELLA, MINDY AND DR RUPAREL. You didn’t just treat me like a patient, you took care of me like family. Love you guys!! Xoxo * The views and opinions expressed on this review are purely my own and based on my personal experience and are in no way sponsored or compensated
- Anjali S
Our Latest Patient Testimonial
I was not looking forward to getting a root canal done but my brother had recently gotten treatment with SA Endodontics and expressed what a great experience he had with his treatment. He especially gave a rave review of Becky who assisted the doctor. I also had Becky in my procedure and I couldn't be happier with her service. She was reassuring throughout the entire procedure and always explained everything very clearly and was constantly checking to make sure I felt comfortable. Becky really made a huge difference in my experience and I am very thankful for everything she did for me. Dr. Creapa was great as well, not only did my procedure go as well as possible even though I had a severe infection but the next day when I had some unexpected pain she called me right away, saw me within an hour and even gave me her cell number if I encountered any other issues. I would whole heartily recommend SA Endodontics.
- Sam F
Our Latest Patient Testimonial
Dr Chrepa and her assistant Mindy made sure I was comfortable throughout my appointment and were very attentive and caring. It was a wonderful visit from start to finish.
- Amy M
Our Latest Patient Testimonial
I am always thoroughly impressed by your expertise and kindness during my appointments. The office staff is also extremely welcoming and warm. I really appreciate all of your help.
- Auxy C
Our Latest Patient Testimonial
Awesome staff and service!
- Landa A
Our Latest Patient Testimonial
Excellent service very friendly staff& very professional Dr cloutier is awesome thank you !
- Ruth Reynosa R
Our Latest Patient Testimonial
Had a root canal done yesterday and I'm so glad I went through with it. The doctor and nurse were extremely comforting and was able to answer all my questions. The whole staff was very friendly and welcoming. Thank you so much.
- Aurthur J
Our Latest Patient Testimonial
My experience with and treatment by Dr. Ball and his staff was nothing short of phenomenal. They are professional, friendly, and make you feel at home. They treat you like family. Dr. Ball and his staff are patient, good listeners, and detailed in answering questions. If someone is in need of an Endodontist, I highly recommend Dr. Ball.
- Onix R
Our Latest Patient Testimonial
Thank you for taking care of me! Staff are kind, helpful, and knowledgeable. They helped me with any questions and concerns, plus made me feel very comfortable. A special thanks to Dr. Cloutier and Jennifer for doing a great job on my new root canal. They worked very well together, made my procedure smooth, and a lot quicker than I thought It was gonna be. I even got a call to see how I was feeling the next day. Thank you very much and yes I feel 100% better.
- Gilbert C
Our Latest Patient Testimonial
I have had alot of dental work in the last year since my bi-lateral jt replacement and was worried about more work and another new Dr. From the moment I talked with the girls at the desk to my appt with Dr Clouters , to his asst I was put at ease. The girls in the front office did an awesome job helping me in more than 1 way. In fact they went out of thier way to accommodate me. Dr Clouter right away put me at ease, as he did the root canal it was not only thorough but quick. He has a very relaxing manner, explained the process to me.doing . I was relaxed during the whole procedure.. I have had no problem with that gum or tooth since I saw him. It was an outstanding job all around. If you need any of the services Dr Clouter and his staff offers I highly recommend them...thank you so very much...I'm sorry I lost the card with you girls names but thank you so much for your help all of it...irene
- Irene R
Our Latest Patient Testimonial
Dr. Cloutier and Valerie were great. They were very caring and worked hard to make sure that my root canal was pain free.
- Catherine C
Our Latest Patient Testimonial
By far the least unpleasant experience I have ever had for anything being done at a dentist office. I had a root canal and based on previous experience I was expecting the worst and everything I experienced that day was as wonderful a dental experience as I could imagine having at a dental office. I didn't have to wait before being taken back even though once I was in the back they seemed to be busy with a lot of patients, the procedure was much quicker then previous experiences, even the numbing shots didn't seem to hurt as much. Usually after the dentist even my neck/head hurts from being in an awkward position or having my mouth open for a long time but I was fine. My experience on 11/4/2019 for my root canal bothered me less then an average cavity filling, and everyone was nice, professional, and did they're job. I would definitely recommend anyone needing a root canal to go there. I saw Dr. James Ball. The only more pleasant experience I have endured at a dentist office had nothing to do with dentistry, you can infer what you want but i was about 11 years old.
- Francisco Z
Our Latest Patient Testimonial
I saw Dr. Cloutier about two weeks ago for a root canal. Dr. Cloutier and his entire staff were wonderful! As a fellow dentist from another specialty, I was highly impressed by Dr. Cloutier and his well trained staff and by how efficiently their office is run. His staff is kind, compassionate and knowledgeable, which is very helpful when dealing with a procedure that can make a patient nervous, to say the least. Everything was explained in advanced so I knew what to expect and they did everything possible to make me feel comfortable and relaxed. I have completed my root canal therapy now and I can truly say I have the utmost confidence in Dr. Cloutier and his staff. I give them my highest recommendation.
- Charles P
Our Latest Patient Testimonial
Dr. Cloutier, Valerie and the front office staff were extremely professional during my visit yesterday. I had a throbbing toothache, they fit me in their schedule and completed root canal therapy in the same day! Dr. Cloutier has an exceptional bedside manner. Once the numbness went away, I was pain free! I will definitely return if I ever need their services again. Highly recommend!
- Beth B
Are You Looking for Exceptional Endodontic Care?
Contact us with any questions or to schedule a consultation!